Each patient shall have the RIGHT to:

• Respectful care given by competent personnel.
• Upon request, to be given the names of all other practitioners directly participating in his/her care and the names and functions of other healthcare persons having direct contact with the patient.
• Consideration of privacy concerning his/her own medical care program. Case discussion, consultation, examination and treatment are considered confidential and shall be conducted discreetly.
• Have records pertaining to his/her medical care treated as confidential except as otherwise provided by law or third party contractual agreement.
• Know what facility rules and regulations apply to his/her conduct as a patient.
• Expect emergency procedure be implemented without unnecessary delay.
• Good quality care and high professional standards that are continually maintained and reviewed.
• Information in layman’s terms, concerning diagnosis, treatment and prognosis, including information about alternative treatments and possible complications.  When it is not medically advisable to give the information to the patient, the information will be given on his/her behalf to the responsible person.
• Refuse drugs or procedures, to the extent permitted by statute, and a practitioner shall inform the patient of medical consequences of the patient’s refusal of drugs  or procedures.
• Medical and nursing services without discrimination based upon age, race, religion, sexual orientation, national origin, handicap, disability, or source of payment.
• Expect good management techniques to be implemented with the facility. Those techniques shall make effective use of the time of the patient and shall avoid the personal discomfort of the patient.
• Expect that the facility will provide information for continuing healthcare requirements following discharge and the means for meeting them.
• Be informed of his/her rights at the time of admission.
• Know of physicians financial interest in the surgery center.
• Ask the surgery center to honor their advance directive.
• Be free from all forms of abuse, neglect, or harassment.

 

Each patient shall have the RESPONSIBILITY to:

• Except for emergencies, the practitioner shall obtain the necessary informed consent prior to the start of the Informed consent is defined in  Texas Administrative Code, Title 25, Part 7, Chapter 601.
• A patient or, if the patient is unable to give informed consent, a responsible person, has the right to be advised when a practitioner is considering the patient as part of a medical care research program or donor program,  and the patient, or responsible person, shall give informed  consent prior to actual participation in the program.  A patient, or responsible person, may refuse to continue  in a program to which he has previously given consent.
• The facility shall provide the patient, or patient designee, upon request, access to the information contained in his/ her medical records, unless access is specifically restricted by the attending practitioner for medical reasons.
• When an emergency occurs and a patient is transferred to another facility, the responsible person shall be notified.   The institution to which the patient is to be transferred shall  be notified prior to the patient’s transfer.
• The Facility expects the patient to ask questions about any directions or procedures they don’t understand.
• The Facility expects the patient to be considerate of other patients and staff in regard to noise, smoking, and number of visitors in the patient areas.  The patient is also expected  to respect the property of the Facility and other persons.
• The patient is expected to follow instructions and medical orders and report unexpected changes in their condition to their physician and facility staff.
• The patient is expected to follow all safety regulations that they are told or read about.
• If the patient fails to follow their healthcare provider’s instructions, or if the patient refuses care, they are responsible for their own actions.
• The patient can choose to change primary or specialty physicians if other qualified physicians are available.